Customer Service Career Path
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Why The Customer Service Path?
Our customer service connections are committed to helping you gain experience and invested in your successful career growth.
Customer Service Salaries
Has the customer service field caught your interest? Once you connect with a career coach, the two of you can narrow down to a few specific job paths.
These salaries are average estimates from the Texas Workforce Commission (2019). Generally, entry level salaries can vary based on experience, level of education you’ve completed, or personal skills.
Your career coach can share more info on salary ranges for your education and experience.
$34,000
Customer Service Rep
$45,000
Retail Sales Supervisor
$59,000
Advertising Sales Agent
$69,000
Insurance Sales Agent
$75,000
Sales Rep (MFG & Wholesale)
$88,000
Marketing Specialist
$111,000
Advertising Promotions Manager
$145,000
Sales Manager
$149,000
Marketing Manager
You Could Be A…Customer Service Representative
Responsibilities
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
2,500 Openings
In the Houston customer service path
Skills & Qualifications:
High school diploma/GED
0.5-1 years of related experience such as retail
or OJT (on the job training/shadowing experience)
Hard Skills
- Customer contact
- Sales
- Scheduling
- Retail industry knowledge
- CRM (customer relationship management)
- Data entry
- Bi-lingual (a plus, but not required)
Soft Skills
- Communication skills
- Customer service
- Teamwork/Collaboration
- Organizational skills
- Detail-oriented
- Self-starter attitude
How We Can Help You Find Your New Career
With your commitment and our know-how, we can give you a clear path forward to a rewarding career and a bright future.
Part 1 Of Your Journey
Get started by filling out a simple form. Then you’ll take a skills assessment and meet with a career coach who will map your journey.
Part 2 Of Your Journey
Once you select a career path, we’ll connect you with educational partners and resources to develop necessary skills.
Part 3 Of Your Journey
You’ll use your new skills and our network of employer partners to apply for the jobs best suited to you.
Take a look at our infographic to get an in-depth look at your journey to a new career.
Take The First Step
Towards A New Career
Start down a new career path today by filling out the form below. We’ll guide you from there.
Here's what will happen next.
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Network With Us
Join our customer service careers-focused Facebook group to stay in formed on new events and opportunities in the customer service field.
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